Account and product
Sign-in, email verification, devices, entitlements, workflow errors, or product guidance.
support@aiconcept.artAIconcept support
How can we help?
Choose the channel that matches your issue so our team has the context to handle account, payment, security, and workflow requests.
Email the channel that matches your request. Never send a password, OTP, or API key.
Payments and AICoin
Checkout, transactions, invoices, refunds, or credits that have not appeared.
billing@aiconcept.artSecurity report
Vulnerability reports, suspected account takeover, or sensitive data concerns.
security@aiconcept.artWhat to include
- The sign-up email and affected app (never include sign-in details).
- A transaction ID, request ID, or timestamp when available.
- Reproduction steps, device, browser, and screenshots with sensitive data redacted.
Self-service and trusted information
Paid but your balance has not updated? Check your transaction history before paying again.
AIconcept will never ask for a password, OTP, private key, or API key by email.
security@aiconcept.art